Frequently Asked Questions - lightings.com.sg

Come down to any of our three showroom to confirm the order will do.

There is more designs than what is listed if you wanted more designs you can alway come down to our showroom. 

For all purchases above $300, there will be free delivery. As far as possible we would prefer customer to come and collect their products after they order so as to keep the costing of the product at it lowest. That is why we can sell the product at that pricing.

We offer 1 year warranty on parts for all products sold. 

One year warranty will start from the date of collection, installation or delivery which ever comes first indicated on the invoice. First three month will be onsite warranty follow by offsite warranty for the remaining nine months. 

No labour or delivery charge for the first three month in the event if there is a need to replace any faulty item that is cover under the warranty specification. Onsite warranty does not cover faulty light bulb or tube. Exchange of faulty bulb can only be done at our showroom as item need to be tested. 

Labour fee or delivery fee will have to be borne by the customer in the event if there is a need to go on the site for replacement. Standard installation fee or delivery fee will apply during the offsite warranty. Spare parts, bulb, ballast cost will be absorbs by the company. 

Our warranty will cover all light bulbs, tube, ballast and spare parts. We will replace the defective items started within the warranty period. All glass and scratches on products are limited to 7 days from the date of collection. 

All warranty claims will take at least three working days to process. In the event if a spare part is not available we will do our best to minimize the down time period. 

lightings.com.sg will not under any circumstances whether as a result of breach of contract, breach of warranty, tort, strict liability or otherwise be liable for consequential, incidental, special or exemplary damages including but not limited to, loss of profits or revenues, loss of use of ballast or any other goods or associated equipment or damage to any associated equipment, cost of capital, cost of substitute products, facilities of services, down time cost, or claims of claimant's customers. lightings.com.sg s’ liability on any claim of any kind for any loss or damages arising out of, resulting from or concerning any aspect of this agreement of from the product or services furnished hereunder shall not exceed the price of the specific spare parts, tube, bulbs or ballasts which gives rise to the claim.

U can always email us the specification and the pictures for us to give u a quote.